Picture playback not working (Canon Rebel t3i)
by Bridget Deasy
"When I hit the picture playback button only one picture shows up and the button won't let me look through my pictures. Also it won't take me back from I the general picture taking screen it's like it freezes. Then I turn the camera offf but the screen stays on the same picture that showed up when I hit the playback button. So I have to take the battery out so the screen turns off what is going on with my canon t3i?
Thanks for your question about the Rebel t3i.
Unfortunately a problem like this has to be dealt with by a certified Canon repair center.
I recommend you call the one in New Jersey.
Canon Factory Service Center
Address: 100 Ridge Rd, Jamesburg, NJ 08831
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