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Canon EOS RP Woke By Itself And Won't Turn Off

by Greg
(Adelaide )

Canon EOS RP Camera

Canon EOS RP Camera

Hi

Canon RP, sitting on shelf with power switch to OFF. 24-105 attached. OEM battery with near full charge.

Just turn itself On and now won't turn off unless battery door opened &/or battery removed (of course)

Things tried.
- reload v1.6
- downgrade to 1.5
- upgrade back to 1.6
- start with lens unattached
- start with no memory card
- disable wifi and forget bluetooth
- leave with switch ON, battery removed for over an hour
- change mode settings
- adjust power settings/time outs
- try ECO mode
- leave on and wait for battery to go flat

Literally none of this worked.

I have only OEM batteries and the unit has zero physical damage and has always operated flawlessly.

What confuses me is why it just awoke, by itself. It hadn't even been touched for over a week.

I'm a very experienced user and an Electronic Engineer and dev. But short of Factory Reset (painful) I'm all out of ideas before contacting Canon ($$).

So if you've got something I've missed. Hit me up.

Hi Greg,

Sorry for your troubles with your Canon EOS RP and it automatically and irreversibly turning on. Quite odd, hard to tell if a mechanical or electrical short. You've tried even more than I would have. It sounds like it's possessed.

A factory reset is worth a try, and I would definitely call Canon on this one.

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starstarstarstarstar 		Possible solution
by: Anonymous

I have been having similar issue - my theory was that either it was to do with 1) little switch around battery door 2) Power switch problem 3) short circuit -?todo with USB C port given I was using USB C charging a lot and proximity to power button

As my EOS RP is well out of warranty I have used below guide to perform a tear down:

https://kolarivision.com/the-canon-eos-rp-disassembly-and-teardown/

I did a 'light' tear down initially just taking back case assembly town and blowing into the area where the power switch is located. This did not fix it. I did a deeper tear down(ie mainboard removed and EVF removed) to better inspect area around power switch. I did not find any visible defects - but I rescrewed all the screws holding the power switch assembly in place - and surprisingly this fixed the problem for now... this explained why sometimes this issue was resolved when I had camera top side down...

For photos and more detailed explanation please refer to:

https://puercaeli.tistory.com/674
Rating
starstarstarstarstar 		CarePak take care of the issue?
by: Anonymous

Hi! I've been scouring the internet trying to find out what to do about this issue. I have an RP too - this has been happening on and off with mine for the last few years. I would randomly hear my camera go on (by itself, while it was in the OFF position) and the lens would begin trying to focus. After that, I would find my battery drained every time I went to use it.

I had read on a forum that someone had purchased the Carepak plan when they bought their camera and when they sent it in and Canon couldn't fix it, they sent him a new one.

I didn't purchase it when I bought it but does anyone know if they would discount the repair since this appears to be a manufacturing issue? I've seen a few people with all types of Canons from the R series run into these issues. It's not like there appears to be a simple solution like 'turning Bluetooth off' or 'updating the firmware'. For the price of gear, especially from a prominent name like Canon, it really would be great to see them try to find a fix and offer it for free to their customers.

If anyone here has found a solution, any information would be greatly appreciated! Thanks!
Rating
starstarstarstarstar 		Cost to repair
by: Anonymous

I had the same issue and I sent it in to Canon to see what they can do about it. They are saying it's going to cost $400 to repair. I haven't yet called them to ask what the repair entails, but you should know that this issue apparently costs half the value of the camera to fix.
Rating
starstarstarstarstar 		Same problem with mine EOS RP
by: Anonymous

Same problem with mine EOS RP.... Can't find any solution on the internet. Did you fix it or it ended with sending it to CANON guys?
Rating
starstarstarstar 		Me Too!
by: Anonymous

Mine just started doing it today with an RF 24-240 lens on it. For a while it was flickering. Now it seems I can use it as though it is actually turned on at the knob, but it won't turn off until I remove the battery. Interestingly, it doesn't flicker or turn off when I have it in the on position. Did you end up sending yours in for service? What was the outcome?

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