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by Jens Rechenberg
(Menifee, CA)
Hi,
I just got a used Canon Rebel 5Ti. The camera will not turn off and is stuck in video mode even when I turn the power switch off. I tried to reset everything, removed the battery, and installed the update. Nothing has changed and I am still having this issue. What do you suggest I do? Your help is appreciated.
Thank you,
Jens
Hi Jens,
So sorry for your issue with your Rebel t5i being stuck in video mode and not turning off. That sounds like a short circuit inside your t5i camera body. In any case you have a few options.
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