This page may contain affiliate links that pay me a small commission. There is no cost to you. You can review the affiliate statement at the very bottom of this page if you want more information. As an Amazon affiliate Canon Camera Geek may earn a small commission from qualifying purchases, at NO added cost to you.

Damaged Lens and Canon 77D Not Working

by Sandi
(Richland, WA, USA)

Canon 18-200mm Lens

Canon 18-200mm Lens

I am an amateur photographer who mostly shoots in automatic mode. I had successfully taken thousands of good photos using a Canon EOS 60D camera over the years. In 2017, setting out on a cruise from Seattle, a bottle of orange juice with a defective lid leaked onto my camera in my bag at the airport. I didn't discover it until I was in Rome. The camera was inoperable. I replaced the camera when I returned with a Canon EOS 77D. I didn't replace the lens (Canon EFS 18-200mm), not knowing if it had been damaged. The new camera has been a source of frustration to the point of just using my cell phone to snap photos. The problem is at random times the shutter won't depress. I have even had it on a tripod, same distance from the subject, and had the shutter depress one time, and not the next. I have never known if I got a defective camera, or if a damaged lens could cause this problem. Any advice you could give me would be greatly appreciated.

Hi Sandi,

Sorry for your issues with your Canon 77D and 18-200mm lens. Congrats on getting a newer 77D.

Canon 77D
Canon EOS 77D

The 77D has a solid auto-focusing system. It could be a simple matter of dirty contacts on your 18-200 lens. If your lens and camera are not communicating perfectly, it may be preventing your lens from focusing at times, and thus causing your 77D not to fire.

How to Clean Your Canon 18-200mm Lens

Use cotton swabs and rubbing alcohol to clean off the contacts on the end of your 18-200. Also check out this post on my sister website: How to Clean Your Camera Lens.

If you have a 2nd lens to use on your 77D, it would make sense to use it and see if you ever have the same issue. I hope that helps. You could also have the lens cleaned/repaired, but it may be just as good of an idea to buy another used one in excellent shape.

I hope this helps. Please let me know how you overcome this issue with your 77D and 18-200mm lens.

Thanks,
Bruce

Comments for Damaged Lens and Canon 77D Not Working

Average Rating starstarstarstarstar

Click here to add your own comments

Rating
starstarstarstarstar 		Lens not working.
by: StephenBP

I think that I would be looking at the costs of sending the lens to a Canon Specialist repair shop.
Then check out the cost of buying a guaranteed 2nd lens from a reputable dealer. The dealer might even accept the lens in part exchange.
There is no reason to live with a lens that doesn’t respond!!

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Ask The Canon Geek.

Author Bruce Lovelace
Bruce Lovelace Signature

Bruce Lovelace is the publisher of Canon Camera Geek. Read more about him on the About Page. He also publishes how to articles and camera gear reviews at the Photography Tips website.

View some of Bruce's photos on Instagram  and Flickr.   Join the tribe of followers on YouTube. Visit the Canon Geek FaceBook Page. Bruce also runs photo workshops and provides 1 on 1 digital photography coaching.

You might like these


Search for articles on this Site:


Recent Articles

RSS

  1. Is The Canon R Any Good. Is it a Professional Camera, Worth the Money?

    Mar 15, 23 06:35 AM

    Canon R Camera Value
    Canon EOS R worthiness. A helpful view of whether it's any good. Is the Canon R a professional camera worth buying

    Read More

  2. Food Photography With
    The Canon 5d Mark IV

    Mar 15, 23 06:30 AM

    is the 5d Mark IV a good camera for food photography? Is there an upgraded version? Hi AJ! Thanks for asking about the Canon 5D Mark IV as a good camera

    Read More

  3. Canon EOS Battery Freezing

    Mar 12, 23 07:53 AM

    Back-up Canon Batteries<br>For cold weather shooting
    My battery in E0S keeps freezing. Is there a better quality battery or better, an independent power source that can stay in my jacket? Hi Ian! Yes,

    Read More

  4. Canon Rebel T7 DSLR Remove White Box On Screen

    Mar 02, 23 07:10 AM

    Back of T7 camera showing buttons
    Hello, I have a Canon Rebel T7 DSLR. I am trying to use it for live streaming, but it has a white box that I cannot get rid of. I have checked YouTube

    Read More

  5. Choosing The First Lens For Rebel T8i

    Feb 27, 23 06:47 PM

    Best Lens For Canon t8i<br>Canon EF-S 18-135
    My husband recent surprised me with Cannon Rebel T8i. I am overwhelmed by lenses. We have 3 small children and I want a lens that can capture them together

    Read More

Sign up for a monthly update

Enter Your E-mail Address
Enter Your First Name
Then

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Canon Geek Newsletter.