This page may contain affiliate links that pay me a small commission. There is no cost to you. You can review the affiliate statement at the very bottom of this page if you want more information. As an Amazon affiliate Canon Camera Geek may earn a small commission from qualifying purchases, at NO added cost to you.


Damaged Lens and Canon 77D Not Working

by Sandi
(Richland, WA, USA)

Canon 18-200mm Lens

Canon 18-200mm Lens

I am an amateur photographer who mostly shoots in automatic mode. I had successfully taken thousands of good photos using a Canon EOS 60D camera over the years. In 2017, setting out on a cruise from Seattle, a bottle of orange juice with a defective lid leaked onto my camera in my bag at the airport. I didn't discover it until I was in Rome. The camera was inoperable. I replaced the camera when I returned with a Canon EOS 77D. I didn't replace the lens (Canon EFS 18-200mm), not knowing if it had been damaged. The new camera has been a source of frustration to the point of just using my cell phone to snap photos. The problem is at random times the shutter won't depress. I have even had it on a tripod, same distance from the subject, and had the shutter depress one time, and not the next. I have never known if I got a defective camera, or if a damaged lens could cause this problem. Any advice you could give me would be greatly appreciated.

Hi Sandi,

Sorry for your issues with your Canon 77D and 18-200mm lens. Congrats on getting a newer 77D.

Canon 77D
Canon EOS 77D

The 77D has a solid auto-focusing system. It could be a simple matter of dirty contacts on your 18-200 lens. If your lens and camera are not communicating perfectly, it may be preventing your lens from focusing at times, and thus causing your 77D not to fire.

How to Clean Your Canon 18-200mm Lens

Use cotton swabs and rubbing alcohol to clean off the contacts on the end of your 18-200. Also check out this post on my sister website: How to Clean Your Camera Lens.

If you have a 2nd lens to use on your 77D, it would make sense to use it and see if you ever have the same issue. I hope that helps. You could also have the lens cleaned/repaired, but it may be just as good of an idea to buy another used one in excellent shape.

I hope this helps. Please let me know how you overcome this issue with your 77D and 18-200mm lens.

Thanks,
Bruce

Comments for Damaged Lens and Canon 77D Not Working

Average Rating starstarstarstarstar

Click here to add your own comments

Rating
starstarstarstarstar
Lens not working.
by: StephenBP

I think that I would be looking at the costs of sending the lens to a Canon Specialist repair shop.
Then check out the cost of buying a guaranteed 2nd lens from a reputable dealer. The dealer might even accept the lens in part exchange.
There is no reason to live with a lens that doesn’t respond!!

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Ask The Canon Geek.


Author Bruce Lovelace
Bruce Lovelace Signature

Bruce Lovelace is the publisher of Canon Camera Geek. Read more about him on the About Page. He also publishes how to articles and camera gear reviews at the Photography Tips website.

View some of Bruce's photos on Instagram  and Flickr  Join the tribe of followers on YouTube. Bruce also runs photo workshops and provides 1 on 1 digital photography coaching.

Canon Geek on Google My Business


You might like these






Search for articles on this Site:


Recent Articles

  1. The Best Canon Rebel Buying Strategy Will Surprise You. Where To Look

    Feb 23, 24 11:03 AM

    Canon T5i - The more modern upgrade from the Canon T3i
    With all of the new camera offerings coming at us on a regular basis, it can be challenging to pick the best Canon Rebel Camera. Which Canon Rebel should you buy?

    Read More

  2. Best Canon Portrait Lens For 2024. EF vs. EF-S Portrait Lenses

    Feb 20, 24 08:00 PM

    Portrait taken with Canon 70-200 lens
    Which Canon portrait lens is right for you? Lens guide on how to choose the best Canon portrait lens and how to use best canon lens for portrait photography

    Read More

  3. Canon Camera Guide. Useful Advice on Canon Cameras-Lenses-Accessories

    Feb 20, 24 07:39 PM

    Welcome to Canon Camera Geek
    Helpful advice on Canon Cameras, Canon lenses, and Canon camera accessories. Answers to your questions about Canon equipment. Canon camera equipment guide.

    Read More

  4. Canon Camera Accessories-The 5 Must Have Gadgets And 5 Fun Accessories

    Feb 15, 24 02:11 PM

    Collection of Canon Camera Accessories
    Are you searching for Canon camera accessories? Here is what you need to know first. including a helpful list of useful articles on more accessories.

    Read More

  5. Canon Sling Bag Review. Advice On What Features You Need to Look For

    Feb 15, 24 10:30 AM

    Canon Sling Bag SR600
    The top camera bag design that's popular with Canon photographers. Here are vital features the Canon sling bag you must know about.

    Read More



Sign up for a monthly update

Enter Your E-mail Address
Enter Your First Name
Then

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Canon Geek Newsletter.