by Kat
(Victoria, AU)
"Up until this morning I was able to both tether my camera(EOS Utility) and import photos (Lightroom) Half way through my tethered shoot the tethering stopped working.
I’m currently using mac OS Catalina v10.5.7,
was using EOS Utility 2 but this morning after the issues updated to 3,
Lightroom Classic v9.4 again after issues updated to v10
The updates have made no difference.
I have also bought a new cable in case this was the issue. No change.
No program recognises my Canon 5D MKii camera. Which makes me think it is either the camera or the Mac. The camera Firmware is updated as it can be.
I can’t even import my photos.
Do you know why?".
Hi Kat,
Sorry to hear you are having troubles getting your photos to download from your Canon 5D M2 using macOS Catalina v10.5.7. I would think that the issue is with your mac and not with the Canon 5D Mark II. I have no experience with mac at all and suggest you get help from experienced mac users.
Bruce Lovelace is the publisher of Canon Camera Geek. Read more about him on the About Page. He also publishes how to articles and camera gear reviews at the Photography Tips website.
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