This page may contain affiliate links that pay me a small commission. There is no cost to you. You can review the affiliate statement at the very bottom of this page if you want more information. As an Amazon affiliate Canon Camera Geek may earn a small commission from qualifying purchases, at NO added cost to you.


Camera 50mm RF Lens Connection Issue

by Eduardo P
(Portland, OR )

Canon EOS R Camera

Canon EOS R Camera

I have a new EOS R camera. The other day I bought a RF 50 mm f/1.8 STM standard Prime Lens. And when I place is on my camera it is telling me " Attached Lens may not work Properly because it is not supported by the camera firmware. Please see lens manual or canon website for details". What do I do?

Hi Eduardo P,

Sorry that you're having problems with getting your Canon RF 50mm lens to work with your EOS R. As a new cmaera buyer you should not have to deal with such problems. I know it's frustrating. Sometimes firmware needs to be updated on your camera because new issues arise or new lenses are introduced after your camera was initially programmed.

How to Fix EOS R Connection issues


1. Call Canon directly. I've found that talking to a real person on the phone is the best way to go if you can.
2. Go to the Canon website and see instructions for updating the firmware.

Good Luck,
Bruce

Canon 50mm lenses
Canon Mirrorless

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Ask The Canon Geek.


Author Bruce Lovelace
Bruce Lovelace Signature

Bruce Lovelace is the publisher of Canon Camera Geek. Read more about him on the About Page. He also publishes how to articles and camera gear reviews at the Photography Tips website.

View some of Bruce's photos on Instagram  and Flickr  Join the tribe of followers on YouTube. Bruce also runs photo workshops and provides 1 on 1 digital photography coaching.


You might like these






Search for articles on this Site:


Recent Articles

  1. What Is The Canon RF-S 18-150mm Lens Good For. Is It Worth The Money ?

    May 28, 23 08:51 AM

    RF-S 18-150mm lens close-up
    Should you get a Canon RF-S 18-150mm lens? I take a deep look at what photography the 18-150mm lens is good for shooting. Surprising conclusion.

    Read More

  2. Canon 90D Auto Sensor Cleaning Noise

    May 28, 23 08:10 AM

    Canon 90D Sensor Cleaning Options
    Hello Bruce, I am a bit worried: my 90d all the sudden started to make noise when auto sensor cleaning while switching on/off. Sounds like rattling/machine

    Read More

  3. Essential Canon RF-S 18-150mm Filters You Need To Know About

    May 27, 23 08:15 AM

    UV filter for Canon RF-S 18-150 lens
    You've got his versatile lens. Now how to step up your photography game with these 6 Canon RF-S 18-150mm filters

    Read More

  4. Complete List of Canon RF Prime Lenses And How/When To Use Them Guide

    May 21, 23 01:02 PM

    Canon RF Lens Lineup
    Are they any good and which ones are the best Canon RF prime lenses to use. List of RF lenses designed for Canon mirrorless interchangeable lens cameras

    Read More

  5. Is The Canon RF 100mm Lens Any Good? What Photos The Lens is Good For

    May 21, 23 12:56 PM

    RF lens worth header
    It has a1.4x macro magnification. It's fast at f/2.8. It's a Canon L lens, but is it worth the money. What it's good for + is the Canon RF 100mm lens any good.

    Read More



Sign up for a monthly update

Enter Your E-mail Address
Enter Your First Name
Then

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Canon Geek Newsletter.