Camera 50mm RF Lens Connection Issue

by Eduardo P
(Portland, OR )

Canon EOS R Camera

Canon EOS R Camera

I have a new EOS R camera. The other day I bought a RF 50 mm f/1.8 STM standard Prime Lens. And when I place is on my camera it is telling me " Attached Lens may not work Properly because it is not supported by the camera firmware. Please see lens manual or canon website for details". What do I do?

Hi Eduardo P,

Sorry that you're having problems with getting your Canon RF 50mm lens to work with your EOS R. As a new cmaera buyer you should not have to deal with such problems. I know it's frustrating. Sometimes firmware needs to be updated on your camera because new issues arise or new lenses are introduced after your camera was initially programmed.

How to Fix EOS R Connection issues


1. Call Canon directly. I've found that talking to a real person on the phone is the best way to go if you can.
2. Go to the Canon website and see instructions for updating the firmware.

Good Luck,
Bruce

Canon 50mm lenses
Canon Mirrorless

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Ask The Canon Geek.


Author Bruce Lovelace
Bruce Lovelace Signature

Bruce Lovelace is the publisher of Canon Camera Geek. Read more about him on the About Page. He also publishes how to articles and camera gear reviews at the Photography Tips website.

View some of Bruce's photos on Instagram  and Flickr  Join the Tribe: YouTube. Visit the Canon Geek FaceBook Group. Bruce runs photo workshops and provides 1 on 1 digital photography coaching.


You might like these



Search for articles on this Site:


Recent Articles

  1. Canon Camera Lenses Guide. Description and Full List of Canon Lenses

    Oct 27, 21 06:10 AM

    Which Canon camera lenses are the best for what kind of photography. Zoom, wide-angle, portrait lenses

    Read More

  2. 10 Best Canon Wide Angle Lens Choices. Guide to Find Best One For You

    Oct 27, 21 05:58 AM

    Need help choosing a wide angle for your Canon DSLR. Here are the 10 Best Canon wide angle lens choices.

    Read More

  3. Canon EF 24-105mm Photos - Sample Images. Gallery of 24-105 Photos

    Oct 22, 21 11:56 AM

    A truly great all purpose lens, I've used mine for portraits, sports, weddings, nature and landscape photography. Here are some of the Canon EF 24-105mm Photos

    Read More

  4. What is the Canon 18-135mm Lens Good For? Is It Useful For Beginners?

    Oct 21, 21 04:34 PM

    I wondered if it was better than the Canon EF-S 18-55mm lens. I bought the newest Canon 18-135mm lens, the one with nano USM focusing. Here's what happened.

    Read More

  5. Canon 24-105 Lens. Why I Have 2 EF 24-105 Lenses and One 24-70 f/2.8

    Oct 21, 21 01:15 PM

    It's a good idea to compare the Canon 24-105 lens with the Canon 24-70

    Read More



Sign up for a monthly update

Enter Your E-mail Address
Enter Your First Name
Then

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Canon Geek Newsletter.